Privacy policy
Last updated: 10 November 2026
DGAIQ reads transformer oil lab reports and helps engineers interpret dissolved gas analysis. Your lab files are read inside your browser and are never uploaded to our servers.
What we collect
| Data | Where it comes from | Why |
|---|---|---|
| Name, email address and profile photo | LinkedIn, when you sign in | To create your account and show who is signed in |
| Country, device type, site language, referring website | Your visit (country from our hosting provider, Cloudflare) | Visit statistics. No cookies are used for this; your browser keeps a random number, which we store only in hashed form. |
| For each report you analyse: file name, file type, file size, whether it could be read, and the result (for example "Monitor") | The workspace | Usage statistics and fixing reading problems. The file itself is not sent. |
| The readings and results you send to the AI, and your questions | The AI summary and "Ask AI" | To produce the answer. We log only the date, the model and the number of words (tokens) used, not the content. |
Who processes it
- Cloudflare hosts the site and the database.
- LinkedIn handles sign-in. We receive only your name, email and photo.
- Anthropic (Claude) writes the AI answers. Anthropic does not use data sent through its API to train its models and deletes it within 30 days.
We do not sell your data and do not use it for advertising.
How long we keep it
Your account and its activity are kept until you delete your account. Sign-in sessions end after 30 days.
Your rights
You can see and correct your details, and you can delete your account at any time: in the workspace, open the menu under your photo and choose Delete my account. This removes your account, your activity and your AI log immediately.
Engineering disclaimer
DGAIQ supports, and does not replace, engineering judgement. Check every value against the original lab report before acting on it.
Contact
Questions or requests: contact us.